Order Processing Timeframe

In-Stock Products:

All orders for “In-Stock Products” will ship out within 1-4 Business Days. We offer Quick Processing options to expedite your order handling and overall delivery time. Please submit your request on our Contact Us page. Additional fees may apply.

Custom Products:

If your order contains a “Custom Product,” the entirety of your order processing time will be approximately 2 – 3 weeks. Expedited processing options may be available for “Custom Products.” Please make your request by phone or email. Additional fees may apply. By placing this order, you understand and accept the extended 2 – 3 weeks processing time.

Order Processing Options

IN-STOCK: Ships within 1 – 4 Business Days (No Additional Charge)

CUSTOM: Ships within 2 – 3 Weeks (No Additional Charge)

Shipping Time

International  shipping typically takes about a week (4-7 business days).

Domestic shipping typically takes about a week (4-7 business days).

You can reduce this time by paying for faster shipping options such as 3-4 business days.

Please note that shipping time is in addition to the processing time. The total estimate for your order will include both production and shipping time.

Out of Stock

If any item(s) become out of stock after an order is placed, one of our customer service representatives will contact you via telephone or email to discuss available options. Product substitutions are available upon request, and out of stock items will typically be placed on Back Order with extended processing times.

Delivery Times May Vary

The Estimated Delivery Date provided at checkout is an estimate only and does not guarantee delivery by a specific date or time. HARMONY ROBES cannot refund shipping charges for shipments arriving past the estimated delivery date. We advise you to contact us if you need your order before a specific date, and we will do our best to accommodate your request.

International Shipping

We offer shipping to select foreign locations, including Canada, Europe, South America, Japan, and others. Please check if your country is available during checkout or contact us for assistance.

Due to the complexities of international tariffs, trade laws, and import/export regulations, we may not be able to ship some orders overseas. It’s often easier and more cost-effective to ship to a US-based address.

Important Note:

HARMONY ROBES is not responsible for any duty, VAT tax, or other fees associated with importing our products. Customers ordering from overseas are responsible for any import fees and duties charged by their home country. We cannot offer refunds for rejected shipments due to unpaid fees.